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Digital City Printing – Frequently Asked Questions (FAQ)

Welcome to the Digital City Printing FAQ page! Here, we’ve compiled answers to the most common questions our clients ask about our services, processes, and how we can help bring your print projects to life in NYC and beyond. If you don’t find what you’re looking for, please don’t hesitate to Contact Us directly.

FAQ | Digital City Printing: Your Questions, Answered

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For best results, we prefer print-ready PDF files. We can also work with high-resolution JPG, TIFF, EPS, and AI files. Please ensure all fonts are outlined and images are embedded to avoid any issues. If you need assistance preparing your files, our team is happy to help!

CMYK stands for Cyan, Magenta, Yellow, and Key (black). It is the color model used in offset printing and digital printing. It's crucial that your print files are in CMYK mode (not RGB) to ensure accurate color reproduction, as RGB (Red, Green, Blue) is used for screens and will convert differently when printed.

Bleed refers to the portion of a printed product that extends beyond the trim edge. It's essential when any design elements (like colors, images, or graphics) are meant to run right to the edge of the finished piece. Adding a 0.125" (1/8 inch) bleed on all sides prevents unwanted white edges after trimming.

While we primarily focus on high-quality printing, we can provide some basic design assistance and file setup support. For complex graphic design needs, we recommend working with a professional designer to create your artwork. We'll then ensure it prints perfectly!

Digital City Printing offers a comprehensive range of commercial printing services. This includes:

Absolutely! We pride ourselves on being a premier rush printing NYC provider. Many of our services are available for same-day printing or overnight printing. Please Contact Us directly with your specific needs and deadline, and we'll do our best to accommodate you.

Yes, we offer a wide array of finishing and binding services to make your project stand out. These include:

  • Specialty Finishes: Foil Stamping, Embossing, Die Cutting, and Raised Ink (Scodix).
  • Binding Options: Perfect Binding, Saddle Stitching, Coil Binding, Wire-O Binding, and Hardcover binding.

Proofing is a critical step where you review a sample of your print job before the full production run. This allows you to check for any errors in text, images, layout, or color. We offer both digital proofs (PDF) and hard copy proofs. Approving a proof ensures that the final printed product meets your expectations.

You can easily request a quote through our website's quote request form, by emailing quotes@digitalcityprinting.comwith your project specifications, or by calling us at 212-244-1254. Please provide as much detail as possible for an accurate estimate.

We accept major credit cards (Visa, MasterCard, American Express, Discover) and PayPal for online orders. Corporate accounts may also be eligible for alternative payment arrangements.

Yes! While we are based in NYC, we proudly ship our high-quality printed materials across the entire USA. Shipping costs and times will vary based on destination and urgency.

Our dedicated customer service team is here to assist you throughout your printing journey. You can reach us by phone at 212-244-1254, email at quotes@digitalcityprinting.com, or visit our office during business hours.

We are an MBE and WBENC certified printing company known for our speed, quality, and comprehensive service range in NYC. Our state-of-the-art facility, commitment to customer satisfaction, and ability to handle both rush and specialty printing needs make us a trusted partner for businesses nationwide.